Terms and Policies

Welcome to the website of Trakanalytica Data Solutions Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Services

Our platform provides access to resources such as courses, research papers, datasets, bookings, and related digital content.

You agree to use our services only for lawful purposes and in compliance with all applicable laws.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Intellectual Property

All content provided on this site, including but not limited to text, graphics, research papers, datasets, and courses, is the property of Trakanalytica Data Solutions Ltd or its licensors.

You may not reproduce, distribute, or create derivative works from our content without prior written permission.

Any purchased or accessed materials are licensed to you for personal or business use only, not for resale or redistribution.

3. User Accounts

To access certain features, you may need to create an account.

You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payments & Bookings

Fees for courses, datasets, or other resources will be clearly displayed before purchase.

Payments must be made through the accepted methods on our website.

Bookings (e.g., for consultations or events) are subject to availability and confirmation.

5. Data & Research Disclaimer

Datasets and research materials provided are cleaned and prepared to the best of our ability. However, we make no guarantee as to their accuracy, completeness, or suitability for your specific use case.

You assume full responsibility for how you use any data or research obtained through our platform.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, content, or services.

Our services are provided “as is” without warranties of any kind, either express or implied.

7. Privacy

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Amendments

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes indicates your acceptance of the updated terms.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Kenya, and any disputes shall be subject to the exclusive jurisdiction of the courts in Nairobi,Kenya.

At Trakanalytica Data Solutions Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website and services.

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Name, email address, phone number, billing details, and account login information.

Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and access times.

Transaction Data: Payment details, purchases, and booking records.

Content Data: Information related to your interactions with our courses, research papers, or datasets.

2. How We Use Your Information

We use your information to:

Provide access to courses, datasets, research papers, and booking services.

Process payments and maintain transaction records.

Improve our website, services, and user experience.

Communicate with you about updates, offers, or support requests.

Ensure compliance with legal obligations and prevent misuse of our services.

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.

We may share your data with trusted service providers (e.g., payment processors, cloud hosting, analytics tools) who help us operate our services.

We may disclose your information if required by law, regulation, or legal process.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure.

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze site performance, and provide relevant content.

You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or update your personal information.

Request deletion of your personal data.

Opt out of marketing communications.

Restrict or object to certain data processing activities.
To exercise these rights, please contact us at info@trakanalytica.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the updated policy.

The resources provided on this platform — including courses, research papers, and datasets — are for educational and informational purposes only.

While Trakanalytica Data Solutions Ltd strives to ensure accuracy and quality, we make no guarantees regarding completeness, reliability, or suitability of the content for any specific purpose.

Users are solely responsible for how they apply or interpret the information and data obtained from this site.

We are not liable for any loss, damage, or consequences arising from the use of these materials.

By downloading or accessing our resources, you agree to use them responsibly and in compliance with applicable laws.

At Trakanalytica Data Solutions Ltd, we take pride in delivering high-quality digital resources and services. Please read our refund policy carefully before making a purchase.

1. Digital Products (Courses, Datasets, Research Papers)

Due to the digital nature of our products and the fact that access is granted immediately upon purchase, we do not offer refunds once a transaction has been completed.

If you experience any technical issues accessing your purchase, please contact our support team, and we will assist you in resolving the problem.

2. Consultations & Bookings

For consultation or booking services, refunds may be available if cancellations are made within 48 hours before the scheduled session.

Missed or late appointments without prior notice are not eligible for a refund.

3. Support & Assistance

Our team is committed to ensuring customer satisfaction. If you are dissatisfied with your purchase or encounter any issues, please reach out to us at:
📧 info@trakanalytica.com
📞 +254-741608391

We will work with you to find the most suitable solution.